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Children's Medical Association, P.A.
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Call Center Representative
$39k-50k (estimate)
Full Time 3 Days Ago
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Children's Medical Association, P.A. is Hiring a Call Center Representative Near Tamarac, FL

Manage large amounts of inbound calls in a timely manner.

Answer telephone promptly and in a professional, courteous manner according to the standard office script.

Identify patient needs.

Resolves problems by clarifying issues;researching and exploring answers and alternative solution; escalating unsolved problems.

Obtains and accurately enter new and existing patient’s demographics and insurance information into EMR.

Direct calls to another department as needed.

Confirm patient’s appointments.

Contact and manage a monthly list of patients that are due for routine care.

Bi-Lingual-Spanish and English preferred

Job Type: Full-time

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$39k-50k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

08/21/2024

Show more

Children's Medical Association, P.A.
Full Time
$36k-43k (estimate)
5 Months Ago

The job skills required for Call Center Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College